Services

Each service is a small, focused setup that runs on tools you can see and own. Every project starts with a written plan and a fixed quote, and ends with a plain-language guide to what we built.

Answer every lead

Missed-call text-back

When you can't pick up, the caller gets a friendly text from your business within about a minute, so they can reach you by text instead of moving on to the next business on the list. Their reply is forwarded to your phone.

Good fit for
Trades and home services, clinics, salons, and any business where the phone rings while your hands are full.
What you get
Setup on your existing business number, a message written with you, texting registration help, testing, and a how-it-works sheet.

For dental, legal and other practices where every call matters a lot, we also scope fuller call-intake setups. Ask us.

Website chat and lead capture

A chat window on your website that asks visitors a few simple questions (what they need, when, and how to reach them), then sends their answers straight to the right person by text or email. Every lead is logged in a sheet you own.

Good fit for
Real estate offices, dental and medical practices, salons, gyms, and anyone who gets website visitors after hours.
What you get
A chat set up for your type of business, question flow written with you, routing to your team, a lead log, and a one-page guide for your staff.

Keep customers coming back

Appointment reminders

Automatic text reminders before each appointment, with an easy way to confirm or ask to reschedule. Built to cut down on no-shows and last-minute gaps.

Good fit for
Salons, spas, med spas, clinics, and other booking-based businesses.
What you get
Reminders connected to your booking system where possible, message timing and wording set with you, and testing on real bookings.

Review requests

After a job or visit, your customer gets a short, polite text or email asking for a review, with a direct link. We can also draft suggested replies to new reviews for you to approve before anything is posted.

Good fit for
Businesses that already use one of our automations. It's usually added on, since it runs on the same setup.
What you get
Request timing and wording set with you, a direct review link, and optional reply drafts. We never write or post fake reviews.

Follow-up emails and texts for online stores

Abandoned-cart reminders, a welcome series, and post-purchase follow-ups for small online shops, set up in the email and text tools you already use.

Good fit for
Small direct-to-consumer brands on Shopify and similar platforms.
What you get
The core follow-up flows written and switched on, testing with sample orders, and notes on how to adjust them.

Maintenance request routing for small landlords

Tenant maintenance requests come in through one simple form or number, get sorted by urgency, and go to the right person, with a log of every request.

Good fit for
Independent landlords and small property managers.
What you get
An intake form or number, routing rules set with you, urgent-request alerts, and a request log.

Get found, and be easy to use

Local SEO and Google Business Profile content

Regular posts, service-page copy and Google Business Profile updates written around the searches your customers actually make in your area. We don't promise rankings. Nobody can honestly promise that.

Good fit for
Single-location businesses: studios, clinics, trades, restaurants, shops.
What you get
A monthly content plan, written posts and page copy ready to publish, and a short monthly summary of what was done.

Website accessibility fixes

We review your site against the Web Content Accessibility Guidelines (WCAG) and fix specific problems we find: missing image descriptions (alt text), text with too little contrast, form fields without labels, headings out of order, things you can't reach with a keyboard, and videos without captions.

Good fit for
Small online stores, restaurants, and local business websites.
What you get
A written report listing each issue we found and what we fixed, plus anything left that needs your web platform or developer.

We don't sell accessibility overlays or widgets, and we don't claim any site is fully compliant. No honest provider can guarantee that. What we give you is a clear record of real issues found and fixed.

Start with an email

Tell us your type of business, what you'd like to fix, and what you use today (phone provider, website platform, booking tool). We'll reply with a short plan and a quote.

Email ai--edgex@edgex--ai.com